Privacy Policy

1. Introduction

Welcome to NodeLogistics ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you use our services, we may collect the following types of personal information:

• Discord Account Information: When you authenticate via Discord OAuth, we collect your Discord user ID, username, discriminator, email address, avatar, and banner image.
• Profile Information: Display name, avatar URLs, and server membership status.
• Bot Data: If you create a bot listing, we collect bot name, description, tags, server count, user count, and related metadata.
• Usage Data: IP address, browser type, device information, pages visited, and timestamps.

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Log data (IP address, browser type, operating system)
• Cookies and similar tracking technologies
• Device identifiers and usage patterns
• Referral sources and page navigation

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our virtual trucking community services
• Authentication: To verify your identity and manage your account
• Communication: To send you updates, announcements, and respond to inquiries
• Analytics: To analyze usage patterns and improve user experience
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Compliance: To comply with legal obligations and enforce our terms of service

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and the context:

• Consent: You have given us explicit consent to process your information (e.g., Discord OAuth)
• Contract: Processing is necessary to fulfill our contract with you
• Legitimate Interests: Processing is in our legitimate interests (e.g., analytics, security)
• Legal Obligation: Processing is necessary to comply with the law

5. Data Sharing and Disclosure

We may share your information in the following situations:

• Third-Party Service Providers: We use Discord for authentication and may use other services for analytics and infrastructure
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale, or transfer of our assets
• With Your Consent: We may share information with your explicit consent

We do not sell your personal information to third parties.

6. Third-Party Services

Our services integrate with the following third-party platforms:

• Discord: For authentication and community features (see Discord Privacy Policy)
• Dokploy: For hosting and infrastructure
• PostgreSQL/Database Providers: For data storage

These third parties have their own privacy policies. We encourage you to review them.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and authentication status
• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

8. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: You can request limitation of how we process your data
• Right to Data Portability: You can request transfer of your data to another organization
• Right to Object: You can object to our processing of your personal data
• Right to Withdraw Consent: You can withdraw consent at any time where we relied on consent

To exercise these rights, please contact us at contact@nodelogistics.co.uk

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal compliance.

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms (Discord OAuth 2.0)
• Regular security audits and monitoring
• Access controls and authorization procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not intended for individuals under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, your data, or wish to exercise your rights, please contact us:

15. Data Protection Officer

For GDPR-related inquiries and complaints, you may also contact your local data protection authority in the EEA.